ISP Helpdesk and Support Section: to report any problems, eg: general connection, browser, email, and password problems.

Close your Account: account closures

Accounts: payment enquires, refunds etc

Webmaster: to report problems with this website.

Telephone support:

To speak directly to one of freenets support engineers simply call: 0900 freenet (37336)

between the hours of 8am and 10pm Monday - Friday, and 9am to 5pm on Saturdays.
Before you call, please have your reference number or username for your freenet account handy.

calls will cost $1.98 per minute, so make sure that you're the person responsible for paying the telephone charges.